Frequently asked questions

What is the procedure to buy a car?

Get yourself registered, and follow the step by step process in the link below to complete car shopping.

Please follow the link :


Is there any REGISTRATION FEE?

The registration is free of cost and it is even more exciting to know that no hidden fee or hidden charges are involved. Follow the link to initiate the free registration process.

Please follow the link

On what mediums should I communicate with the Sales Staff ?

Customer convenience is our key concern. You can contact our sales agent 24/7 through chat, call (009714 3330057), Email: (Info@jaftim.com).

Click the *Chat Now* button to start a conversation.

Where are JAFTIM offices located?

JAFTIM operates offices in both the United Arab Emirates and the United Kingdom.

  • United Arab Emirates (UAE)

    JAFTIM Cars FZE
    Showroom No. 363, Dubai Auto Zone
    Ras Al Khor, Dubai
    Phone: +971 4 333 0057

  • United Kingdom (UK)

    Slazenger Suite 11
    Challenge House Business Centre
    616 Mitcham Road
    Croydon
    CR0 3AA

  • For inquiries, customers may contact the office most convenient to their location.

    What are the office timings to visit JAFTIM?

    Mon-Fri 9:00 AM - 6:00PM Local Time

    Or drop an email:csd@Jaftim.com Our 24/7 online presence will give an instant response to your queries

    What is the duty structure for UAE?

    Communicate with your clearing agent to know about the "good month" for cars, and follow the link below to calculate the duty

    Note: Duty calculation is an estimated cost that can vary from the actual cost and as per country regulations that may change from time to time and car to car.

    What payment methods are accepted by JAFTIM UAE Office?

    We accept secure bank transfers in both USD and AED. Payments can be made directly to our corporate accounts held with Al Masraf Bank – Sheikh Zayed Road Branch using the details below:

  • USD Account

    Account Name: JAFTIM CARS FZE
    Bank: Al Masraf Bank
    Account Number: 991000458404
    IBAN: AE830080000991000458404
    SWIFT Code: ABINAEAA
    Currency: USD

  • AED Account

    Account Name: JAFTIM CARS FZE
    Bank: Al Masraf Bank
    Account Number: 991000458396
    IBAN: AE080080000991000458396
    SWIFT Code: ABINAEAA
    Currency: AED

  • What payment methods are accepted by JAFTIM UK Office?

    Jaftim Cars UK Limited accepts secure international bank transfers through our banking partner Wise US Inc. This account supports both domestic US transfers (ACH/Wire) and international payments.

  • Account Details

    Account Name: Jaftim Cars UK Limited
    Account Type: Checking

  • For transfers from within the United States (ACH & Wire)

    Account Number: 219917589101
    Routing Number: 101019628

  • For international transfers (outside the US)

    SWIFT/BIC: TRWIUS35XXX

  • Banking Partner Address

    Wise US Inc
    108 W 13th St
    Wilmington, DE 19801
    United States

  • Is the consignee and notify the party the same?

    Consignee is the receiver of the shipment usually the owner of goods, whereas the notifying party is the contact person to be notified when shipment arrives at the destination. They may or may not be the same.

    How long does it take to receive a car?

    Usually, it takes 4-8 weeks from the date of payment to shipment at your destination. Hence, the delivery is as fast as the payment.

    Please check the shipping schedule for further details:

    Can I check the status of my order through the website?

    Yes, you can always track your order by logging in with your specially designated account. Whether it is profile, shipment status, and transaction history or the consignee details, you can keep a good check on all the details through your account.